Dear Students,
Welcome to Hospitality Trends! Over the next six weeks, we will explore the latest innovations, best practices, and transformative forces shaping the future of the tourism and hospitality industry.
From shifting customer preferences to sustainable practices and the impact of technology, this course will equip you with the insights and strategies needed to navigate and lead in this dynamic sector. Each session is designed to challenge your thinking, spark discussion, and provide real-world applications for hospitality management.
Here’s a
glimpse of what we’ll cover:
📌 Industry overview and key trends
📌 Megatrends shaping tourism & hospitality
📌 The evolving customer experience
📌 Sustainability in hospitality
📌 Excellence in service culture
📌 The role of technology and innovation
I encourage you to engage actively, share your perspectives, and make the most of this learning journey. The hospitality industry is constantly evolving—let’s stay ahead of the curve together!
Supporting materials will be available on Moodle.
Looking forward to our first session on February 10th. See you soon!
Best
regards,
Sérgio Guerreiro