1224-Information Systems-2425_S2

Classes: Apr 28, 29 and May 5

Lecture Activities: During this topic we'll discuss

1. What is the role of knowledge management systems in business?
2. What types of systems are used for enterprise-wide knowledge management, and how do they provide value for businesses?
3. What are the major types of knowledge work systems, and how do they provide value for firms?
4. What are the business benefits of using intelligent techniques for knowledge management?
5. What are the different types of decisions, and how does the decision making process work?
6. How do information systems support the activities of managers and management decision making?
7. How do business intelligence and business analytics support decision making?
8. How do different decision-making constituencies in an organization use business intelligence, and what is the role of information systems in helping people working in a group make decisions more efficiently?
9. What are the problems of managing data resources in a traditional file environment?
10. What are the major capabilities of database management systems (DBMS), and why is a relational DBMS so powerful?
11. What are the principal tools and technologies for accessing information from databases to improve business performance and decision making?
12. Why are information policy, data administration, and data quality assurance essential for managing the firm’s data resources?

Readings:

• Laudon: Chapter 11
• Laudon: Chapter 6