1224-Information Systems-2425_S2

Section

• General

  
  

  Welcome to the Information Systems Course Spring 2024/25.

  Please review the course syllabus in detail. The agenda is subject to change, and announcements will be made through this Moodle page. Please check this site regularly for updates.

  Lecture slides will be posted before or immediately after each class. There will be questions posted to discuss.

  Graded Exercises and final assignments will be uploaded using Moodle as well.

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  • Spring 2024/25 Syllabus File

    
    

  • Syllabus Presentation File
  • News forum
  • How to Analyze a Case Study File
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    Project

  • Project Guidelines File

    Dear Students,

    Attached are the project guidelines. Please review them carefully and follow them accordingly.

    Feel free to bring any questions to class.

    Best,

    Márcio

  • Groups File

    Please find attached the groups distribution.

  • Final Project Delivery - Report and Slides Assignment

    Here you can deliver the final project presentation report and slides files. Please submit in PDF. The deadline is Friday, 16th of May 11:59pm.

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    Topic and Case Presentation

  • Topic and Case Presentation Dates File
  • Topic Presentation and Case Delivery Assignment

    Here you can deliver the Topic Presentation and Case. The deadline is one week after the presentation in class. Please upload the file in PDF format and name it Group Number - Topic number - Topic Name.
    

    
    
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  Instructions: Clicking on the section name will show / hide the section.

  

• 1

  Practical Session Cases

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  • Case 1 - Changes in the Financial Industry - Adyen and Fintech File
  • Case 2 - Is Social Business Good Business? File
  • Case 3 - The Coronavirus Pandemic Disrupts Supply Chains Around the World File
  • Case 4 - Offline, Online, and Back: The Evolution of the UK Grocery Market File
  • Case 5 - Facebook Privacy: Your Life for Sale File
  • Case 6 - Bulgaria: A Whole Nation Hacked File
  • Case 7 - An iDEAL Solution to the Single Online EU Market File
  • Case 8 - BigData in the Asia-Pacific - Takes on the COVID-19 Pandemic File
  Topic
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  Topic 1: IS in Global Business Today

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  Classes: Feb 3, 4, 10 and 11
  

  Lecture Activities: We will get started by reviewing syllabus.

  Then we'll start a discussion regarding the importance of Information Systems in Global Business Today. The focus will be:

  1. How are information systems transforming business, and why are they so essential for running and managing a business today?
  2. What is an information system? How does it work? What are its management, organization, and technology components? Why are complementary assets essential for ensuring that information systems provide genuine value for organizations?
  3. What academic disciplines are used to study information systems, and how does each contribute to an understanding of information systems?

   

  Readings:

  • Laudon v16/v17: Chapter 1

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  • Topic 1: IS in Global Business Today Discussion Forum
  • T-Lecture 1 File
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    Interactive Sessions

  • IS-Digital Transformation on Healthcare at Singapore's Jurong Health Services File
  • IS (OPTIONAL)-Will the Conoravirus Pandemic Make Working from Home the New File
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    Materials

  • Tesco File
  • Rugby Football Union tries Big Data File
  • How Much does IT Matter? File
  • The Rise of Mobile Platform: M-commerce File
  • What ‘digital’ really means File
  • IT AAS File
  • Video: Facebook Data Center URL
  • Video: Google Data Center Efficiency Best Practices: Power Efficiency URL
  • Video: Dell Titon Cooling Unveiled URL
  • Video: UPS Package Flow Technology—DIAD URL
  • Video: UPS’s Next-Generation Mobile Devices Are Here URL
  • Video: UPS Tour—That’s UPS URL
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    Practical Classes

  Topic
  2
• 3

  Topic 2: Global E-business and Collaboration

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  Classes: Feb 11, 17 and 18
  

  Lecture Activities: We'll start Topic 2 discussing Global E-business and Collaboration. Our main outcomes will be discuss:

  1. What are business processes? How are they related to information systems?
  2. How do systems serve the different management groups in a business, and how do systems that link the enterprise improve organizational performance?
  3. Why are systems for collaboration and social business so important, and what technologies do they use?
  4. What is the role of the information systems function in a business?

  Readings:

  • Laudon: Chapter 2

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  • Topic 2: Global E-business and Collaboration Forum
  • T-Lecture 2 File
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    Interactive Sessions

  • IS-Higher Education Redefined - Virtual Education at Ahlia University File
  • IS (OPTIONAL)-The City of Mississauga Goes Digital File
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    Materials

  • Video: Vision X Lighting’s Bright Future with SAP Business One URL
  • Video: SAP Business One in 60 Seconds URL
  • Video: CEMEX - Becoming a social business URL
  • Video: US Foodservice Grows Market with Oracle CRM on Demand URL
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    Practical Classes

  Topic
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  Topic 3: Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

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  Classes: Feb 24
  

  Lecture Activities:  During this chapter we'll discuss Enterprise Applications, focusing on Enterprise Systems, Supply Chain Management Systems and Customer Relationship Management Systems. We will be able to discuss:

  1. How do enterprise systems help businesses achieve operational excellence?
  2. How do supply chain management systems coordinate planning, production, and logistics with suppliers?
  3. How do customer relationship management systems help firms achieve customer intimacy?
  4. What are the challenges that enterprise applications pose, and how are enterprise applications taking advantage of new technologies?

  Readings:

  • Laudon: Chapter 9

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  • Topic 3: Achieving Operational Excellence and Customer Intimacy: Enterprise Applications Forum
  • T-Lecture 3 File
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    Interactive Sessions

  • IS-CRM Helps Adidas Know Its Customers One Shoe Buyer at a Time File
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    Materials

  • CUSTOMER RELATIONSHIP MANAGEMENT HEADS TO THE CLOUD File
  • Video1a): What is Workday: Enterprise Software as a Service (SaaS) URL
  • Video1b): Workday: Solutions for iPad URL
  • Video2: Evolution Homecare Manages Patients with Microsoft Dynamics CRM URL
  • Maersk Line: Using the Internet of Things, Data, and Analytics to Change Their Culture and Strength URL
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    Practical Classes

  Topic
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  Topic 4: Information Systems, Organizations, and Strategy

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  Classes: Feb 25, Mar 3, 10 and 11
  

  Lecture Activities: In Topic 4 we'll know:

  1.Which features of organizations do managers need to know about to build and use information systems successfully?
  2.What is the impact of information systems on organizations?
  3.How do Porter’s competitive forces model, the value chain model, synergies, core competencies, and network economics help companies develop competitive strategies using information systems?
  4.What are the challenges posed by strategic information systems, and how should they be addressed?

  Readings:

  • Laudon: Chapter 3

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  • Topic 4: Achieving Competitive Advantage with Information Systems Forum
  • T-Lecture 4 File
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    Interactive Sessions

  • IS-Singapore as a Smart Nation File
  • IS (OPTIONAL)-Shipping Wars File
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    Materials

  • Video: Geomapping URL
  • Video: Materials Handling URL
  • Video: GE Becomes a Digital Firm: The Emerging Industrial Internet URL
  • Video: NBA: Competing on Global Delivery With Akamai OS Streaming URL
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    Practical Classes

  Topic
  5
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  Topic 5: Ethical and Social Issues in Information Systems

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  Classes: Mar 17, 31, Apr 1 and 7

  Lecture Activities: In Topic 5 we'll 

  1. What ethical, social, and political issues are raised by information systems?
  2. What specific principles for conduct can be used to guide ethical decisions?
  3. Why do contemporary information systems technology and the Internet pose challenges to the protection of individual privacy and intellectual property?
  4. How have information systems affected laws for establishing accountability and liability and quality of everyday life?

  Readings:

  • Laudon: Chapter 4

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  • Topic 5: Ethical and Social Issues in Information Systems Forum
  • T-Lecture 5 File
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    Interactive Sessions

  • IS-The Boeing 737 MAX Crashes - What Happened and Why? File
  • IS (OPTIONAL)-Do Smartphones Harm Children? - Maybe, Maybe Not File
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    Materials

  • Monitoring in The Workplace File
  • Video: The FCC’s new net neutrality rules, explained in 172 seconds URL
  • Video: CNET News—What the FCC Net neutrality rules will mean for Internet users URL
  • Are We Relying Too Much on Computers to Think for Us? File
  • Video: Setting Facebook privacy controls URL
  • IS Video: Google, Privacy and What It Means For You URL
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    Practical Classes

  Topic
  6
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  Topic 6: Securing Information Systems

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  Classes: Apr 8, 14 and 15

  
  

  Lecture Activities: After Topic 6 students will be able to discuss:

  
  

  1. Why are information systems vulnerable to destruction, error, and abuse?
  2. What is the business value of security and control?
  3. What are the components of an organizational framework for security and control?
  4. What are the most important tools and technologies for safeguarding information resources?

  Readings:

  • Laudon: Chapter 8

  • T-Lecture 6 File
  • Topic 6: Securing Information Systems Forum
  • Nova Cairo Folder

    Restricted Not available unless: You belong to Cairo_Attendance
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    Interactive Sessions

  • IS-LIFE ON THE GRID: IPHONE BECOMES ITRACK File
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    Materials

  • Video: Facebook Privacy URL
  • Sony: The World's Largest Data Breach? File
  • Sarbanes Oxley Act File
  • Management Challenges of Security and Control File
  • General and Application Controls File
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    Practical Classes

  Topic
  7
• 8

  Topic 7: E-Commerce: Digital Markets, Digital Goods

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  Classes: Apr 21 and 22

  Lecture Activities: 
  

  1. What are the unique features of e-commerce, digital markets, and digital goods?
  2. What are the principal e-commerce business and revenue models?
  3. How has e-commerce transformed marketing?
  4. How has e-commerce affected business-to-business transactions?
  5. What is the role of m-commerce in business, and what are the most important m-commerce applications?
  6. What issues must be addressed when building an e-commerce presence?

  Readings:

  • Laudon: Chapter 10

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  • Topic 7: E-Commerce: Digital Markets, Digital Goods Forum
  • T-Lecture 7 File
  • Nova Cairo Folder

    Restricted Not available unless: You belong to Cairo_Attendance
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    Interactive Sessions

  • Social Commerce Creates New Customer Relationships File
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    Practical Classes

  Topic
  8
• This section9

  Topic 8: DB, BI and Managing Knowledge

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  Classes: Apr 28, 29 and May 5

  Lecture Activities: During this topic we'll discuss

  1. What is the role of knowledge management systems in business?
  2. What types of systems are used for enterprise-wide knowledge management, and how do they provide value for businesses?
  3. What are the major types of knowledge work systems, and how do they provide value for firms?
  4. What are the business benefits of using intelligent techniques for knowledge management?
  5. What are the different types of decisions, and how does the decision making process work?
  6. How do information systems support the activities of managers and management decision making?
  7. How do business intelligence and business analytics support decision making?
  8. How do different decision-making constituencies in an organization use business intelligence, and what is the role of information systems in helping people working in a group make decisions more efficiently?
  9. What are the problems of managing data resources in a traditional file environment?
  10. What are the major capabilities of database management systems (DBMS), and why is a relational DBMS so powerful?
  11. What are the principal tools and technologies for accessing information from databases to improve business performance and decision making?
  12. Why are information policy, data administration, and data quality assurance essential for managing the firm’s data resources?

  Readings:

  • Laudon: Chapter 11
  • Laudon: Chapter 6

  • Topic 8: Enhancing Decision Making Forum
  • T-Lecture 8 File
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    Interactive Sessions

  • Video3: Data Mining URL
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    Materials

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    Practical Classes

  Topic
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