Operations Management is a major driver of profitability and growth. It deals with the design and management of products and services, processes and supply chains. And the acquisition, development and utilisation of the resources that a company needs to deliver the products and services their clients want. This course looks at the key decisions that companies need to make in operations management, specifically learning concepts, tools and best practices. Namely, the course of Operations Management is dedicated to:
- Analyse, develop and apply the main management topics of a course in Operations Management.
- Apply the main tools of OM at the (a) strategic level, (b) analysis and design levels; (c) development, plan and control levels; (d) improvement level.
- Teacher: João Ricardo Pena de Almeida
- Teacher: Ana Sofia M P P Costa